Inbox & texting

Every conversation with a customer, in one place.

Text from a business number your company controls, see the whole history with each person, and let Jessi draft the reply.

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Text thread with a reply suggested by Jessi

Real app screen. Demo data.

What it does

Texting built for relationships, not blasts.

Business numbers

Text from a number the company owns, so conversations stay with the business when people change roles.

History on every contact

Texts, notes and voice memos live together on each customer.

Jessi suggested replies

Jessi drafts a reply from the conversation. You decide what goes out.

Phone and web

Start a conversation on your iPhone and finish it at your desk.

Team inbox

See what needs you first.

My Inbox shows your own conversations, Team Inbox shows the shared ones, and Needs You puts the people waiting on an answer at the top.

  • My Inbox and Team Inbox
  • Needs You filter
  • Opt-outs handled when someone replies STOP
Inbox with My Inbox, Team Inbox and Needs You filters

Questions

Questions people ask

Can my team share an inbox?

Yes. Team Inbox shows the shared conversations for your location, next to each person's own inbox.

What happens when a customer replies STOP?

They are opted out automatically and no more automated messages go to them.

Does it replace our phone system?

No. It adds a business texting number and conversation history. Keep the phone system you have.

Be the business they never forget.

Build stronger relationships, remember what matters, and make every customer connection count.